Wetumpka, Ala. - June 3, 2008 – Bright House Networks-Elmore County System was recently awarded the Readers Choice Award by the readers of The Wetumpka Herald and The Eclectic Observer. The award recognized Bright House Networks as the Best Internet Service Provider in the area.
“We are delighted to receive the recognition from the subscribers in that area,” states Karen Broach, President Bright House Networks Birmingham Division. “Our goal is to provide our customers with the best in entertainment and communications at all times. Having customers respond to an online survey, mail-in survey, and call-in survey really says a lot about the product that we provide to our customers. We operate in a very competitive environment and this award very meaningful.”
Bright House Networks continues to improve upon our J.D. Power and Associates Award-winning HSD service. Our Road Runner service continues on a rapid growth trajectory due to our high speeds, depth in functionality and 24-hour per day, seven day per week, local customer service.”
About Bright House Networks
Bright House Networks is the nation’s 6th largest MSO with over 2 million customers in several large markets including Bakersfield, California; Birmingham, Alabama; Detroit, Michigan; Indianapolis, Indiana; Orlando, Florida (Central Florida Division) and Tampa Bay, Florida along with several other smaller systems in Alabama and the Florida Panhandle.
Bright House Networks customers have Digital Phone, high-speed data (HSD), Video-on-Demand (VOD), Subscription Video-on-Demand (SVOD) and the immensely popular, Digital Video Recorders (DVR) available to them. Since its introduction, HDTV has achieved impressive acceptance with Bright House Networks customers who are equipped to receive the signals.
Exceptional customer service is the company’s cornerstone of its business and top priority across all operating units. Bright House Networks local, customer service centers are available 24 hours per day, seven days per week, including holidays. Public affairs, social responsibility and community involvement continue as major initiatives for the company as an ongoing commitment to the families and communities Bright House Networks serves. This includes long-term commitments to education and to what matters in the lives of Bright House Networks communities.
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