Birmingham AL, April, 25, 2008 – Bright House Networks (BHN) recently announced that it has increased the maximum speed for its premium High Speed Data service to meet the growing market demand for faster Internet access. With the launch of Road Runner Turbo, BHN HSD customers now have the opportunity to obtain speeds of up to 15Mbps for downloads and 2Mbps for uploads.
“We are delighted to be able to offer our customers the advantage of the increased speeds with the use of our High Speed Data service”, states Karen Broach, President Bright House Networks - Birmingham Division. “We all live and operate in an age where the need for speed in uploading and downloading of family photos, music, videos, and general information is very important. We feel that the increase in speed is another example of Bright House Networks commitment to adding value to the products and service that we offer our subscribers”
The faster Road Runner Turbo service will be provided at no additional charge to any BHN customer who currently subscribes to the Road Runner Premium (10Mbps) service. Customers with Road Runner Standard can more than double their speed by upgrading to Road Runner Turbo for an additional monthly fee of only $10.
With Road Runner Turbo, BHN customers will now be able to download videos and movies from the Internet, faster than ever. Uploading photos to share with family and friends will be quicker than before and on-line gamers will obtain responses twice as fast as they do today with Road Runner Standard. Families with more than one PC can also enjoy an improved Internet browsing experience throughout their home with the support of Road Runner Turbo and BHN's Home Networking service.
BHN continues to improve upon our J.D. Power and Associates Award-winning HSD service. Our Road Runner service continues on a rapid growth trajectory due to our high speeds, depth in functionality and 24-hour per day, seven day per week, local customer service.”
About Bright House Networks
Bright House Networks is the nation’s 6th largest MSO with over 2 million customers in several large markets including Bakersfield, California; Birmingham, Alabama; Detroit, Michigan; Indianapolis, Indiana; Orlando, Florida (Central Florida Division) and Tampa Bay, Florida along with several other smaller systems in Alabama and the Florida Panhandle.
Bright House Networks customers have Digital Phone, high-speed data (HSD), Video-on-Demand (VOD), Subscription Video-on-Demand (SVOD) and the immensely popular, Digital Video Recorders (DVR) available to them. Since its introduction, HDTV has achieved impressive acceptance with Bright House Networks customers who are equipped to receive the signals.
Exceptional customer service is the company’s cornerstone of its business and top priority across all operating units. Bright House Networks local, customer service centers are available 24 hours per day, seven days per week, including holidays. Public affairs, social responsibility and community involvement continue as major initiatives for the company as an ongoing commitment to the families and communities Bright House Networks serves. This includes long-term commitments to education and to what matters in the lives of Bright House Networks communities.
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